Privacy Policy

Effective Date: December 12, 2025

1. Introduction

MBMB, LLC ("Company," "we," "us," or "our") operates the Car Wash Minder service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, dashboard, and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Business name and address
• Account credentials
• Payment and billing information

2.2 Usage Data

We automatically collect certain information when you use our services:

• Chemical usage and inventory data from monitoring sensors
• Device and browser information
• IP address and location data
• Usage patterns and preferences

3. SMS/Text Messaging

Car Wash Minder offers optional SMS text message alerts for chemical monitoring notifications. SMS alerts are not required to use our service, and consent to receive SMS messages is not a condition of purchase.

For complete SMS opt-in disclosure, message types, frequency, opt-out instructions, and all related terms, please see our dedicated SMS Terms & Conditions page.

Quick reference: Reply STOP to any message to opt out. Reply HELP for help. Message and data rates may apply.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send alerts, notifications, and service-related communications
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues

5. Information Sharing

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (e.g., hosting, analytics, SMS delivery via Twilio)
• Business Partners: Chemical distributors or manufacturers you authorize to access your usage data
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties. We do not share your information with third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure (Google Cloud Platform)
• Access controls and authentication
• Regular security assessments

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of SMS messages

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: